Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article.
#Windows photo viewer windows 10 black screen update#
Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem that is described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Note If you view the file in a different application, you will notice that the file itself is fine.Ī supported hotfix is available from Microsoft. In this scenario, the file may be displayed together with horizontal black lines. You try to view a TIFF file by using Windows Photo Viewer on the computer. You have a computer that is running Windows 7. Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate More.